MSP Autotask PSA Co-Managed IT User AddOn
1 Seat, 1M, multilanguage MULTI, Subscription, Requires Autotask PSA user license, Per Seat Per Month license for Co-Managed functionality,, 1 year Commitment
MSP Autotask PSA Co-Managed IT User AddOn by Kaseya is built to help MSPs and internal IT teams work together seamlessly in one powerful service environment
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MSP Autotask PSA Co-Managed IT User AddOn by Kaseya is built to help MSPs and internal IT teams work together seamlessly in one powerful service environment. This extension bridges the gap between managed services and co-managed support, giving organizations a smarter way to collaborate, respond faster, and maintain clear visibility across tickets, workflows, and customer communication.
With this add-on, businesses can easily include users who work alongside the MSP team without losing the structure and control of Autotask PSA. That means less duplicate effort, greater transparency, and a streamlined way to assign responsibilities. From ticket handling and task assignment to status updates and progress tracking, everything stays centralized and organized.
Kaseya's solution supports a modern, flexible IT approach where collaboration is essential. Co-managed environments require well-defined processes and full visibility, and this add-on is designed to deliver both. Teams can make decisions faster, align more effectively with end users, and provide consistent service at scale.
Whether you want to strengthen your internal IT department or deliver a more integrated support experience for customers, MSP Autotask PSA Co-Managed IT User AddOn makes it easier to operate as one team. The result is greater efficiency, better communication, and improved control over day-to-day IT service delivery.
With this add-on, businesses can easily include users who work alongside the MSP team without losing the structure and control of Autotask PSA. That means less duplicate effort, greater transparency, and a streamlined way to assign responsibilities. From ticket handling and task assignment to status updates and progress tracking, everything stays centralized and organized.
Kaseya's solution supports a modern, flexible IT approach where collaboration is essential. Co-managed environments require well-defined processes and full visibility, and this add-on is designed to deliver both. Teams can make decisions faster, align more effectively with end users, and provide consistent service at scale.
Whether you want to strengthen your internal IT department or deliver a more integrated support experience for customers, MSP Autotask PSA Co-Managed IT User AddOn makes it easier to operate as one team. The result is greater efficiency, better communication, and improved control over day-to-day IT service delivery.
- Enables efficient collaboration between MSP and internal IT teams
- Centralizes tickets, tasks, and communication in Autotask PSA
- Improves visibility and responsibility management
- Helps streamline service workflows and speed up response times
